NM
Nqobile M

1 reviews | Active since Mar 2021

03 Jun 2022, 15:29

Such Horrible service at this point it feels abusive:I'm not authorizing you to debit my account STOP

Im at a point where I don't know what to do with cell c and thier ****ing me for my cents anymore, I'm feeling like thier staff is trained to ignore anyone who wants to cancel but qhen you sign up they are quick to sign you up.

Im tired someone please do something, I've been asking cell c to cancel my contract for a very long time and I keep telling them I cannolongwr aford the unnecessary charges but they don't listen, last month I asked the same thing but apparently I received a data allocation sms on a suspended service phone which means I can't use it still, I paid the amount that was outstanding but still my contract hasn't been canceled.

Kindly help Whoever calla me from cell c here's what I need from you

Cancel my contract Refund the may installment and put my phone back to vodacim I want nothing to do with cell c at this point.

Everytime I call the staff is rude and they are never able to assist it's always calling another department.

I signed a contract with cell c and if I call cell c to cancel I expect cell c to cancel my contract .

Thank you

0
Replies (2)
Cell C
Cell C's reply03 Jun 2022, 15:57
Official
Good day Nqobile 

Thank you for contacting us. 

The matter will be escalated to our Support team for assistance. Please do expect our call shortly. 

^NT


NM
Nqobile M's update09 Jun 2022, 08:11
Reviewer Update
Good day I have not received any form of communication for this issue