KW
Kyle W
1 reviews | Active since Feb 2015
11 Dec 2015, 04:36
Such ease to change debit order details & friendly
Well done Cell C! I called early hours about 3am on the 10/12/15 as was so surprised that someone could assist me at this ridiculous hour! Thulani was a great help and very friendly and professional even at that hour! Such an easy process to change my banking details and for the first time ever with Thulani, I didn't have to repeat myself ten times for him to understand hes very professional, friendly, polite and understanding. Hes an asset to your TEAM! Thanks guys.
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Cell C's replyOfficial
11 Dec 2015, 08:00Hello kyle3243,
Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such great service from Thulani, even at that hour!
We are proud to have him as part of the Customer Care team and we'll forward this compliment to his direct Manager for further recognition.
Have a lovely day further.
Regards
Cell C | PN
Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such great service from Thulani, even at that hour!
We are proud to have him as part of the Customer Care team and we'll forward this compliment to his direct Manager for further recognition.
Have a lovely day further.
Regards
Cell C | PN
Cell C's reply11 Dec 2015, 08:00
Official
Hello kyle3243,
Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such great service from Thulani, even at that hour!
We are proud to have him as part of the Customer Care team and we'll forward this compliment to his direct Manager for further recognition.
Have a lovely day further.
Regards
Cell C | PN
Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such great service from Thulani, even at that hour!
We are proud to have him as part of the Customer Care team and we'll forward this compliment to his direct Manager for further recognition.
Have a lovely day further.
Regards
Cell C | PN