TS
Tatum S

1 reviews | Active since Mar 2018

11 Aug 2020, 17:12

Such Bad Service

To whom it may concern,

The reason for my email, is in connection with a contract i had with cellc which i cancelled in 2018 or 2019. I registered on clear score dot com, only to find out that i owe cellc an amount of R209. I have not been notified, or contacted about it. I took the initiative to call cellc and find out why, what and how this came about, being put pillar to post, and finally getting through to the contract department, doing a security check, answered 1 question incorrectly and i am denied the assistance being told to go to the store for assistance, talk about an inconvenience.

Had i not called cellc to find out what this was all about and left it, come 5 years down the line i would have been told due to non payment of the R209 i now owe cellc more than that R209 due to interest accumulated on the account,and would have cost you guys nothing to blacklist me. Can someone please call me regarding this, i am unable to go to the branch my child is a month old, and contracting covid is not an option, not to please cellc. I need answers please.

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Replies (1)
Cell C
Cell C's reply11 Aug 2020, 17:48
Official
Hi Tatum

Kindly send us a private reply with your ID number so we can be able to assist.

^PN