GD
GhostBuster D

1 reviews | Active since Aug 2022

15 Oct 2023, 12:38

Such a pathetic network !

Why did you ***** R 100 of my airtime ? Wow your network is pathetic - all the video calls I want to have with someone buffer every single time and the quality of the call is pathetic

0
Replies (3)
Cell C
Cell C's reply15 Oct 2023, 12:55
Official
Dear GhostBuster DeonF,

Thank you for contacting us.

We would like to apologize for the unpleasant experience and any inconvenience caused. 

You could have subscriptions on your account depleting your airtime.  Dial *133*1# to deactivate and block subscriptions from depleting your airtime.

We have reset your network settings  for the number ***.  Please reboot your device and wait 30 minutes, then advise of the outcome.

Regards
^DA

Best regards,

GD
GhostBuster D's update15 Oct 2023, 13:13
Reviewer Update
The 082 number is not a cellc number
my cellnumber affected is ***
Cell C
Cell C's reply15 Oct 2023, 13:35
Official
We have reset your network settings  for the number ***.  Please reboot your device and wait 30 minutes, then advise of the outcome.

^DA

Best regards,