Subsequent review - Initial review (18 March 2020)

Today marks 46 days since I made known my frustrations with Cell C, to date, my grievance has not been turned around, the only feedback I am receiving is only when, I (myself) follow up and the responses are shoocking, they are still impossing turn around times in my face while they have been inconviniencing me from close to a year ago - This is totally appaling, you can't be expecting people to be paying for services that when required you ensure that you either limit or find a way to avoid honouring what is in black and white... Can I have this matter resolved please, I am tired of visiting your outlets only to be confronted by excuses!!! Before you think you of imposing the "lockdown" card, I presented (probably for the 15th time) my challenge to Cell C on the 20th March 2020, this was subsequent to my initial battles with your call centres, outlets and other different mediums, which date back to last July.