DM
Dumisani M

1 reviews | Active since Nov 2017

09 Sept 2019, 08:31

STUPID REDUCULOUS CONTRACTS

WOW AT THIS MOMENT WRITING THIS REVIEW I AM REALLY FURIOUS AS CELL C THE CONTRACT DEPARTMENT IS DRIVING ME INSANE, ACCORDING TO ME THEY EVEN HIRE CONSULTANTS WHO DO NOT EVEN KNOW HOW TO ANSWER QUESTIONS, ON THE 27TH OF AUGUST I CALLED CELL C AS I HAVE NOTICED THAT THEIR AMOUNT DEBITED DID NOT MAKE SENCE, AND I APOKE TO AYANDA KUNENE WHO ADVISED THAT THE AMOUNT DEBITED IS CORRECT AND THE NEXT MONTH I WILL ONLY BE DEBITED R199 + R376 WHICH ADDS UP TO R575 THEM BOOM I SEE AN INVOICE STATING THAT THEY WILL DEBIT R720 WHICH IS DRIVING ME SO INSANE AS THE PROMISE BY CELL C IS NOT KEPT, I SUGGEST THAT THEY KEEP THEIR REDICULUS CONTRACTS AND COLLECT THEIR STUPIT PHONES ASN STOP HIRING AGENTS LIKE MBALI WHO DONT KNOW HOW TO ANSWER QUESTIONS, YOU ASK HER A QUESTION SHE ASKS YOU ANOTHER QUESTION.

0
Replies (2)
Cell C
Cell C's reply09 Sept 2019, 10:52
Official
Good day Dumisani  

Thank you for getting in touch. 

Your upgrade kicked in on the 7th August 2019. You were billed for pro-rator. 

^NT  

Best regards,

DM
Dumisani M's update10 Sept 2019, 09:13
Reviewer Update
i know what is happening, i was advised by your people that i am going to pay 199 + 376 this month and not 720 u guys are on about, you are misleading us, i suggest you rectify the amount as you are giving false information as well and stop telling me lies, my upgrade will only take place November as i was advised by a sales person.give me whats right and stop sucking information from your thumb.