mJ
mandisa J

1 reviews | Active since Jan 2014

23 Nov 2017, 13:50

Stupid people who still need more training, cell c must close down

I am sick and tired of cell c customer service, in the stores and in their call center, I bought a phone by December 2015, signed the contract in one of their stores, no copy of the form I've signed was given to me, only the phone, first month deduction was correct , then after that they were doing the opposite deducting extra and give me lame explanations, so I decided to block them from deducting in my account, now they blacklisted me, I'm trying to get hold of them to pay up their amount that I'm owing, no one is picking up the phone, no one is responding to my emails, no one is giving me answers to my complains on their Facebook page, cell c must just close down, their full of sh***.....my number is ********** 847, and now I called their call center been transferred all around my call being dropped, at the end they gave me numbers that are not even working, m sick of you cell c , someone must call me or I will have to sue you for defaming my name, really now I'm sick, you never find customers who run after you to pay, but I'm trying to do good here and you spitting back on my face, I'm now tired of calling your credit line, you must get someone to call me with all the information that I need, how much I'm owing and how do I pay for the stupid phone that you wanted me to pay millions for it , I'll be expecting your call, my numbers are (personal number : ********** 847 work number : ********** ) , call me before my lawyers get involved

0
Replies (5)
Cell C
Cell C's reply23 Nov 2017, 14:06
Official

Good afternoon Mandisa

We have requested one of our team members to contact you and assist. Apologies for the poor service.

Regards

Cell C | PN

mJ
mandisa J's update25 Nov 2017, 14:00
Reviewer Update
And I'm still waiting for the call and please tell whoever is going to call me , to call not buzz and if I'm not close to the phone they must leave the massage
Cell C
Cell C's reply27 Nov 2017, 10:13
Official

Good morning Mandisa

Please be advised that Mpho could not get hold of you on your contact numbers. However he sent an email advising you of this and on a way forward regarding this matter.

Regards
Cell C | PN

mJ
mandisa J's update27 Nov 2017, 13:34
Reviewer Update
Your so called Mpho , buzzed me this morning, and never phoned again, I'm really getting tired of being patient, please people, email me everything if you can't phone me, on my complain I wrote both personal and work numbers, you can't tell me that you can't get hold of me, no man, I've been nice to your company but you can't return the favour, right now I want to buy a house for my family, but I can't do that because I'm black listed by you guys and you all are sleeping in nice and comfortable houses please, email me everything or call me, even after hours I am available, and if I may ask, does your consultants only allowed to buzz in the morning, bcoz he ranged it once in the morning, I waited for the second time he never phone back
Cell C
Cell C's reply27 Nov 2017, 14:09
Official

Kindly refer to the email sent by Mpho this morning, it has feedback.

Regards

Cell C | PN