Stupid Customer Services
<p>I took out a contract in 2013 for a Samsung S4 payments have been however it is now 2017 the contract is still running and deductions are still being made I have contacted your call centre before however I always get a lousy response about the contract which I am no longer interested in nobody seems to know what to do with the contract which I want cancelled and no longer interested in and you have been debiting my account for service that I am not even using for quite a while now I am not interested in your stupid network and ****ed upgrade all I need it my contract cancelled </p>
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
28 Apr 2017, 08:17Hi Nomandela
As per the terms and conditions of the subscriber agreement "If you don’t cancel or renew the agreement, the agreement will continue on a month-to-month basis".
You need to provide your cancellation request whether it is a written notice or notice in any other recorded form of your intention to cancel the agreement but if you have provided your request and it was not done then , we will gladly rectify this and assist accordingly.
One of our team members will contact you shortly.
Regards
Cell C | PN
Best regards,
Cell C's reply28 Apr 2017, 08:17
Official
Hi Nomandela
As per the terms and conditions of the subscriber agreement "If you don’t cancel or renew the agreement, the agreement will continue on a month-to-month basis".
You need to provide your cancellation request whether it is a written notice or notice in any other recorded form of your intention to cancel the agreement but if you have provided your request and it was not done then , we will gladly rectify this and assist accordingly.
One of our team members will contact you shortly.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
28 Apr 2017, 13:07Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply28 Apr 2017, 13:07
Official
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,