stupid cell s and their incompetency

ya ne cell c has done it again. a person will call and call and not get any assistance. I do not understand cell c's hiring system, actually I don't understand anything with these people. then you guys say you have team leaders, the likes of thabo manoka who are not willing to assist but refer you to another department, like really?? I asked one simple question, who sends the statements, he says its his department but he refers me to retentions.

firstly I don't understand why I'm being billed and why the benefits were added this month. can someone listen to the freaking calls and listen to what the agents said about the contract being cancelled. I will not allow you to debit my account in month, I specifically cancelled this contract as I had other commitments hence I settled you early. you guys are basically forcing me to have a contract with you. I wonder what the Ombudsman would have to say about this. you guys are wearing my energy out and im sick and tired of you.

debit my account, you will see flames I promise you. nxa