<p>im a cell c customer both prepaid and contract. today m calling cell c to find out about my contract and then boom im told that my numbers have been permanently diactivated. the consutltant then gives me ********** 200 number to call and find out. i called the number hold on for ****** 15 minutes no answer cause i need answers as to why my number was diactivated and for what reason as i did go to the branch in Newtown and gave them my new banking details and new email adress as i have changed jobs. also as per NCA what Cell C is doing is ******* cause now i find this account is blacklisted but i never recieved any call from cell c neither a letter about the statement of my account. i will now take this matter to customer complaints resolution before i go to the ombudsman. this is very unproffesional from cell c yases</p>
Hi Kgotso
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Hi Kgotso
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
she was useless to me not offered any help. couldnt even answer my question. promised to get back to me yesterday till today m still waiting for answers from her
she was useless to me not offered any help. couldnt even answer my question. promised to get back to me yesterday till today m still waiting for answers from her
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