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Athi M
1 reviews | Active since Sept 2025
12 Sept 2025, 14:53
Struggling to get paid up letter
I would like to be assisted with the paid up letter I've closed my account on Feb this year but I've been struggling to get my letter and it's affecting my credit score, can cellc send me full details where to send my ID or whom to call
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Cell C's replyOfficial
12 Sept 2025, 16:13Dear Athi Manyana,
Thank you for reaching out to us.
We sincerely apologize for the challenges you experienced while trying to obtain your paid up letter. Please rest assured that we are here to assist and we will provide prompt resolution. Kindly send us a private reply with your ID number, and alternative contact number.
Once we have this information, we will escalate your request to our support team for further assistance.
Regards,
Cell C | TN
Thank you for reaching out to us.
We sincerely apologize for the challenges you experienced while trying to obtain your paid up letter. Please rest assured that we are here to assist and we will provide prompt resolution. Kindly send us a private reply with your ID number, and alternative contact number.
Once we have this information, we will escalate your request to our support team for further assistance.
Regards,
Cell C | TN
Cell C's reply12 Sept 2025, 16:13
Official
Dear Athi Manyana,
Thank you for reaching out to us.
We sincerely apologize for the challenges you experienced while trying to obtain your paid up letter. Please rest assured that we are here to assist and we will provide prompt resolution. Kindly send us a private reply with your ID number, and alternative contact number.
Once we have this information, we will escalate your request to our support team for further assistance.
Regards,
Cell C | TN
Thank you for reaching out to us.
We sincerely apologize for the challenges you experienced while trying to obtain your paid up letter. Please rest assured that we are here to assist and we will provide prompt resolution. Kindly send us a private reply with your ID number, and alternative contact number.
Once we have this information, we will escalate your request to our support team for further assistance.
Regards,
Cell C | TN