bB
boys B

1 reviews | Active since Sept 2016

13 Sept 2022, 14:12

Struggling to get paid up letter!!!

called Cell C on the 5th of July regarding a paid-up letter as Cell C hasn't updated my Credit history for years. the call center indicated I will get my paid-up letter in a few days. It's over two months since my request and I still haven't received my paid-up letter and my records haven't been updated.

call center ref no: CC***

0
Replies (2)
bB
boys B's update13 Sept 2022, 15:21
Reviewer Update
the email you just quoted is incorrect, the correct spelling is ***, Please Cc: *** when you resend.
how is it that on the Credit Bureau's it shows that I still owe Cell C? Didn't Cell C forward them the paid-up letter?

bB
boys B's update13 Sept 2022, 16:07
Reviewer Update
Thank you, will update once received.
please don't forget to forward to the credit bureaus.