PS
Petra S

1 reviews | Active since Feb 2019

11 Feb 2019, 12:31

Struggling to cancel my get it subscription

I have been struggling for months now to cancel my Get it subscription, which I never even subscribed to in the first place, without any success. Month after month I call and was promised it would be cancelled. I tried to reach them again today, but they are offline via web and if you try phoning them you don't get through at all. I NEED THIS SUBSCRIPTION CANCELLED TODAY STILL.

0
Replies (3)
Cell C
Cell C's reply11 Feb 2019, 12:48
Official
Good afternoon Petra

Cancelling your Get it service should not be a struggle, we will get someone to assist you.

Do expect communication.

Regards
Cell C | PN
Cell C
Cell C's reply12 Feb 2019, 09:59
Official
Kindly note that the matter is being attended to and feedback will be provided.

Regards
Cell C | PN
PS
Petra S's update12 Feb 2019, 12:22
Reviewer Update
Thank you, I was contacted this morning and the matter was resolved.