Stressed customer

Dear Cell C customer. This is a final reminder that your blacklisted device will be disconnected on 8 May 2024. We strongly urge you to use a different device to stay connected. For more information please contact customer care by dialing 135. Cell C.

Dear cell C team, I am extremely stressed because of this above message I received this afternoon. I do not understand. Please clarify for me because I called the customer care number and the consultant did not understand too. I do not have a spare device to use...