BL
Beverley L

1 reviews | Active since Nov 2012

11 Apr 2016, 13:10

Straight Up Prepaid Vouchers

Cell C's adverts in their Feb/Mar 2016 brochure, and on their Internet Site state that one can purchase Straight Up Prepaid Vouchers. The Website states that ...<br> <br> \Where can I purchase the voucher?<br> The vouchers can be purchased from any Cell C Franchise store or participating Cell C outlet. <br> <br> How do I load the voucher?<br> Customers can load the vouchers by dialling *102*voucherpin# or via a direct Top Up\"<br> <br> but this is not true. I am told by the stores that this offering can only be loaded directly by the store.<br> <br> This is not convenient as I cannot personally select when the voucher will be loaded, without going in to the store on that specific date, i.e. when I run out of already purchased prepaid airtime. "

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Replies (1)
Cell C
Cell C's reply11 Apr 2016, 13:30
Official
Hello bjohnl,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN