BN
Babsy N

1 reviews | Active since Jun 2011

15 Sept 2020, 10:52

Stop wasting my time

Yesterday I called in to do an upgrade, the consultant I spoke t promised to call me back in 30 - 45 minutes... lo and behold I am still waiting for that call. Stop wasting my time, If you cannot assist me with an upgrade let me know so that I can cancel my contract on time. Reference number ***.

0
Replies (4)
Cell C
Cell C's reply15 Sept 2020, 11:09
Official
Good day Babongile

Thank you for writing to us regarding your pending upgrade request.

We have escalated your query and you'll be contacted for assistance.

^NZ
BN
Babsy N's update15 Sept 2020, 14:09
Reviewer Update
Can someone call me back to complete my upgrade , I can't get through via your call centre
Cell C
Cell C's reply15 Sept 2020, 14:57
Official
Noted.

We will call you.

^NZ
BN
Babsy N's update16 Sept 2020, 12:43
Reviewer Update
Hi there,

I received my phone this morning, thank you very much for the prompt service - however, I hate the phone because I cannot download GooglePlay services. I need to return this phone ASAP. Please assist on the process I should follow.