1 reviews | Active since Sept 2016

25 Sept 2018, 10:13

stop taking my money

so I tried so many times to cancel my contract with cell c, since from June, I called the cancellation department so man times , they refused to cancel my contact , eventually around July they said it was cancelled. I stopped receiving the benefits and I was put on prepaid as I had requested, however Cell C has kept on trying to debit money from my account ever since, I call every time and they say they have cancelled my contract, however they keep debiting money from my account, when I call , I keep getting transferred to different people with no Help... I am totally sick and tired, why cant you let people leave if they want to leave since you have ******* services

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Replies (2)
Cell C
Cell C's reply25 Sept 2018, 10:31
Official

Good morning Nakisani

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply25 Sept 2018, 15:58
Official

Thabisile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN