1 reviews | Active since Oct 2016

03 Apr 2022, 15:25

Stop *****ing

So I'm super irritated

So my husband has a contact with Cell C

He use to have the CELL PHONE, TABLET & WIFI ROUTER ...

He called OCTOBER.. NOVEMBER AND IN DECEMBER to cancel which the agent in December advised him yes the TABLET AND THE WIFI ROUTER was canceled

Yet every month JANUARY, FEBRUARY, MARCH AND NOW APRIL ... he has been billed for it

We called to complain and they said they gonna investigate and agent contacts us on a SUNDAY afternoon ...

She says there is no record ... okay so if we pull our records we will find it! BECAUSE HE DID on numerous occasions

We asked for a full investigation to be done and a refund issued and they lady advised us it's not possible

I'm so sick of you guys ROBBING us of money which is freaken hard earned..

Can someone contact my husband and resolve this

Mr G Moodley ***

0
Replies (1)
Cell C
Cell C's reply03 Apr 2022, 19:50
Official
Hi Lauren M

Thank you for contacting Cell C. 

We apologize for the unpleasant experience. 

Our team will be in touch to provide assistance. 

Regards
^MP 

Best regards,