jL
jonny L

1 reviews | Active since May 2013

14 Dec 2018, 21:28

stop over debiting my account

i lost count on the number of times that i complain about the same issue every month.for the past,i don't know how many month,you guys(cell c) have been debiting wrong amount every month.Today i spoke to one of the consultant(MM) via twitter,If i can tell you where am i standing with the issue , i will be lying. sometimes you get a response after an hour.sometimes you don't get a response of what you are asking.

But one thing for sure,this is my last relationship with this useless network

john ********** 215

0
Replies (2)
Cell C
Cell C's reply15 Dec 2018, 05:31
Official
Good morning Jonny 

We will get one of our team members to follow up on this matter and assist.

Do expect communition

Regards 
Cell C| PN
Cell C
Cell C's reply19 Dec 2018, 12:55
Official
Maropeng could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist. 

Please respond to his email and he will gladly assist. 

Regards 
Cell C | PN