LK
Liezell K
1 reviews | Active since Sept 2022
22 Jan 2026, 10:19
Stop my contract
I've tried since April 2025 to stop my contract due to not receiving my simcard. I've phone them numerous of time and they said they've stop the contract but I still receiving payment reminders. I've view my credit score and saw that I'm in arrears at cellc.
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Cell C's replyOfficial
22 Jan 2026, 10:34Dear Liezell K,
We sincerely apologise for the frustration and inconvenience this situation has caused. We understand how concerning this must be and want to assure you that your case is important to us.
We have escalated your case to our support team for further investigation. They will review your account and reach out to you with an update as soon as possible.
Thank you for your patience and understanding while we work to resolve this matter.
Kind regards,
Cell C | RM
We sincerely apologise for the frustration and inconvenience this situation has caused. We understand how concerning this must be and want to assure you that your case is important to us.
We have escalated your case to our support team for further investigation. They will review your account and reach out to you with an update as soon as possible.
Thank you for your patience and understanding while we work to resolve this matter.
Kind regards,
Cell C | RM
Best regards,
Cell C's reply22 Jan 2026, 10:34
Official
Dear Liezell K,
We sincerely apologise for the frustration and inconvenience this situation has caused. We understand how concerning this must be and want to assure you that your case is important to us.
We have escalated your case to our support team for further investigation. They will review your account and reach out to you with an update as soon as possible.
Thank you for your patience and understanding while we work to resolve this matter.
Kind regards,
Cell C | RM
We sincerely apologise for the frustration and inconvenience this situation has caused. We understand how concerning this must be and want to assure you that your case is important to us.
We have escalated your case to our support team for further investigation. They will review your account and reach out to you with an update as soon as possible.
Thank you for your patience and understanding while we work to resolve this matter.
Kind regards,
Cell C | RM
Best regards,