MS
Mbali S

1 reviews | Active since Aug 2011

25 Jul 2018, 08:41

Stop debiting my account....worst experience ever.

Not only did Cell C allow a ********* to change my personal details on my contract (first name and surname) at the OR Tambo store, not refund me for being overcharged due to this ********** occurrence, not even be able to furnish me with the CCTV footage so I can open a case. Now they keep flipping debiting me when I have CANCELLED THE CONTRACT. Why the hell do you guys keep trying to cheat your customers????? Does cell c work with **********??? Can you PLEASE STOP DEBITING MY ACCOUNT.

0
Replies (2)
Cell C
Cell C's reply25 Jul 2018, 08:54
Official

Good morning Mbali

We will ensure that this matter is sorted. Apologies for the poor service.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply27 Jul 2018, 10:42
Official

Thabisile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,