1 reviews | Active since Apr 2015
STOP DEBITING MY ACCOUNT!!!
DEAR CELL C<br> <br> I AM DONE WITH CELL C , DEBITING MY ACCOUNT WITH ANY AMOUNT THAT YOU FEEL IS APPROPRIATE FOR YOU, YOU HAVE BEEN DEBITING MY ACCOUNT SINCE FEBRUARY THIS YEAR, WITH RIDICULOUS AMOUNTS, I WAS SURPRISED BY THE AMOUNT THAT WAS DEBITED THIS PAST MONTH. OUR ARRANGEMENT WAS THAT BOTH MY DATA SIM CARDS WILL COST ME R99.00 EACH AND I WILL RECEIVE 2G DATA DURING THE DAY AND 3G AT NIGHT. I HAVE A R50 CAP ON THE DATA USAGE ON BOTH SIM CARDS MEANING THAT THE MOST I WOULD PAY IN A MONTH IS R300, I WAS SURPRISED AGAIN THIS MONTH TO BE DEBITED AN AMOUNT OF R558.00 WHAT **** IS THIS? I AM DONE WITH CELL C, I WILL NOT LISTEN TO YOUR LIES ANYMORE,I DEMAND THAT YOU CANCEL MY ACCOUNT I WILL FIND ANOTHER SERVICE PROVIDER. AND PLEASE STOP TRYING TO DEBIT MY ACCOUNT, I REVERSED THE R558.00 YOU TRIED TO DEBIT *******LY. I HAVE BEEN MORE THAT PATIENT WITH YOU.
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
