1 reviews | Active since Jan 2016
stop debiting my account
<p>I had a contract with Cell C which expired in December 2016. According to my statements, I owed 0 towards my contract goods for Decemeber 2016. I called them after I noticed debits still continuing which I was told I needed to apply for a cancelation on my order, the contract has ended and why I need to cancel it still beats me. Anyway I cancelled as I was told. I have beeb debited again this month, for what I dont since they havent sent airtime, data or sms bundles. So since I am still debited but not getting anything in retunr, what am I being debited for? Please stop debited my fu**en account, as I asked last month. I have lost patience calling u guys not to mention my airtime. My contract term has ended, I have also cancelled, I am not getting any airtime, data or sms'es so why are u still taking my f&cking money? </p> <p> </p> <p>Please sort this out cos I am tired of ur sh%t!</p>
We will ensure that this matter is sorted.
One of our consultants will contact you and assist.
Regards
Cell C | MH
Best regards,
We will ensure that this matter is sorted.
One of our consultants will contact you and assist.
Regards
Cell C | MH
Best regards,
Received a phone call from Nelly Mamothethi, proved to be useless.
Its clear that I wont get any help from u guys, just do me a favour and stay away from account., otherwise kuzonyiwa
Received a phone call from Nelly Mamothethi, proved to be useless.
Its clear that I wont get any help from u guys, just do me a favour and stay away from account., otherwise kuzonyiwa
As per communication with Nelly, she confirms that she has assisted with the matter and has provided with all the relevant feedback.
Regards
Cell C | MH
Best regards,
As per communication with Nelly, she confirms that she has assisted with the matter and has provided with all the relevant feedback.
Regards
Cell C | MH
Best regards,
No, she hasnt, why would I say she hasnt if she has. In future, please try and emulate ur competitors on contract terms. If a contract term has ended, there shouldnt be a need to cancel and make sure ur consultants inform ur clients when signing up for ur contracts. This has been a sh$t experience for me, and hopefully this was the last money u have taken from me. And please dont bother with marketing phone calls, this is definetely the last time I do business with u guys, so useless!
No, she hasnt, why would I say she hasnt if she has. In future, please try and emulate ur competitors on contract terms. If a contract term has ended, there shouldnt be a need to cancel and make sure ur consultants inform ur clients when signing up for ur contracts. This has been a sh$t experience for me, and hopefully this was the last money u have taken from me. And please dont bother with marketing phone calls, this is definetely the last time I do business with u guys, so useless!