1 reviews | Active since May 2013
STOP DEBITING MY ACCOUNT!!!!
dear Cell C.<br> <br> I have cancelled my contract at the end of November 2015 and made the cancellation payment of 2454 on the 2nd December. January you guys debited my account for R2454 which I reversed! Again, in February you debited my account for R2454 which I reversed again. yesterday my account was debited AGAIN!!!!! I have now reversed the payment once more! I have called your damn call centre many times to advise that I made payment in December. your agents advise that I am in credit at Cell C for over 2000 for a payment i made. why are you damn fools not allocating that money accordingly????? I have emailed my proof of payment countless times and still you guys have not allocated it to my contract closure. this is damn well pathetic from cell c. you have caused me so much stress and inconvenience I now have no choice but to get my lawyer involved. well done Cell c.... now you'll be paying me. <br> <br> regards <br> ****ed off ex customer!
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
