1 reviews | Active since Aug 2013
STOP DEBIT ORDERS ON MY ACCOUNT!!!
I Had a contract for two years for R99 per month for 1 GB on a sim card for my IPAD.<br> <br> I clearly gave instruction to debit ONLY R99 from my account suddenly HUGE amounts get deducted from my account on a WEEKLY basis without my consent.<br> <br> THUS ARE CELLC *****ING FROM ME AND I WILL NOT LEAVE THIS AS IS.<br> <br> Stop debiting my account and cancel the sim card. I was even billed and deducted from my account for a WHOLE month where I did not even use it as the card is INACTIVE made by yourself (Cell C). So currently you are billing me for something I don't have. Would you pay for anything you don't have???<br> <br> Your useless call centre is of no help at all. I have lodge multiple (like 10 emails) queries to get assistance. Then I get calls at god nows 8 o'clock on a Sunday morning. After finally taking a call on a saturday I was promised by a useless call centre operator that I would be phoned back by her superior within the hour. Going on a week now and still waiting.<br> <br> So after multiple chances of communicating with you useless people I once again attempt now to make my query known.<br> <br> 1. CANCEL MY USELESS CONTRACT WITH IMMEDIATE EFFECT.<br> 2. STOP DEBITING AND *****ING FROM MY BANK ACCOUNT
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
