HM
Hughan M
1 reviews | Active since Sept 2015
01 Sept 2015, 13:21
Stop charging me for nothing.
I just spent 13 minutes on hold trying to cancel my contract, which already ended a few months ago. This is something I was not made aware that I should do after I payed my contract finished. <br> <br> After a call that was not correctly helped (Nobody helped me yet they asked for a service rating before hanging up) I was transferred three times to no avail, I don't have a cell c sim anymore so i payed standard rates for this waste of time!<br> <br> Will I be refunded for the amounts coming off monthly?<br> <br> Who knows.<br> <br> Very upset. All I want is my cell c contract to be stopped.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
01 Sept 2015, 14:21Hello HughMillz,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Sept 2015, 14:21
Official
Hello HughMillz,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
