KI
Kyle I

1 reviews | Active since Dec 2018

03 Dec 2018, 19:30

Stop buying Cell C simcards... Their misleading and deceptive.

Worst network in SA... I have been a Vodacom user for the past 10 years and not once have I had an experience like this.

I recently took a contract with cell c to give them a try but it was the worst mistake I've made in my life...

The network has been giving me an issue since this past Saturday. I couldn't make any calls or receive any calls hence I lost a lot of my clients this weekend... Not only have you given me a bad service... But you have lost me business.

This is ridiculous especially when I'm paying for 2 contracts from you guys and you did not even send an apology sms to let your customers know there was a outage.

As I look through all the other comments here I'm shocked to see that they take days to respond back which is even more pathetic.

As for your black TV subscription. That S* does not even work half the time with network issues...

I wish to be compensated for Saturday or else I'm reporting you for not providing me with a service which I pay you every month for...

0
Replies (5)
Cell C
Cell C's reply04 Dec 2018, 07:36
Official
Good morning Kyle

We will refer this matter to the relevant department for assistance. Apologies for the poor service.

A team member will be in touch.

Regards
Cell C | PN
KI
Kyle I's update04 Dec 2018, 10:06
Reviewer Update
You guys are a big joke... Called me and then hung up... Pathetic customer service...
Cell C
Cell C's reply04 Dec 2018, 11:30
Official
There is no such, why would we call you and drop the call? You dropped the call while the consultant was providing clarity.

Regards
Cell C | PN
KI
Kyle I's update04 Dec 2018, 14:49
Reviewer Update
Because as you stated during load shedding your calls drops out.. Call dropped out while load shedding... No call back?
KI
Kyle I's update05 Dec 2018, 13:06
Reviewer Update
And still no call back... How pathetic service even at resolving issues