JB
Jenson B

1 reviews | Active since Dec 2017

08 Oct 2024, 11:06

Stollen Phone

Good morning, ths is a friendly review and request, my phone was stollen yeterday by 2 men overpowering me, i made a case and notfied Cellc to have the phone blacklisted and blocked, please may i ask if i could apply for an additional contract as i now have no phone anymore. I know the contract is still new but i am kindly asking if Cellc can in any way assisist me. Thank you so much. Jenson Button ***

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Replies (1)
Cell C
Cell C's reply08 Oct 2024, 12:16
Official
Dear Jenson,

We are very sorry to hear about your unfortunate experience, and we hope you are doing well after such a distressing event. Thank you for informing us and for taking the necessary steps to have your phone blacklisted and blocked.

We understand how important it is to stay connected, especially in difficult times like this. Although your contract is still new, we will certainly look into how we can assist you with applying for an additional contract. One of our consultants will be in touch soon to discuss the available options.

Best regards,
Cell C | NZ