bM
balisa M

1 reviews | Active since May 2017

25 Oct 2017, 11:25

****** PHONE

yesterday i reported c-surance to helopete and the cell c customer care called me and they apologies for the bad treatment Busisiwe sent me an e-mail

Good day Balisa Moshane Kindly accept our sincere apology regarding the below. Please be advised that your claim has been approved. Please proceed to pay excess into the following bank account: Amount: R483.82 Csurance Excess Payment details: Bank - FNB Account number – ********** 2001 Branch Code – 260950 Account Type – Current Reference (Insured Cellphone number) Please proceed with payment and forward the proof of payment once done. Warm Regards, Busisiwe

after Busisiwe sent me an e-mail Mr Moses Mo***eng who assisted me to this matter he make sure that all the necessary information i will get I thank you Mr Mo***eng and Busiswe hope everything will go well until i receive my cell phone

0
Replies (1)
Cell C
Cell C's reply25 Oct 2017, 11:56
Official

Hi Baliso

Thank you for providing us with feedback and we are happy with the way Moses assisted you.

Please forward your proof of payment as advised by Busisiwe and this matter will be sorted.

Have a lovely day further.

Regards

Cell C | PN

Best regards,