Stole my money, no services rendered and now being ignored by CustServ. Hell C!

I paid R145 for 1 gig data via Payfast with who you are affiliated with as your cell c site directs me to payfast when I want to recharge my prepaid account. Payfast confirmed that the funds were received and sent through to cell c. Cell C says they didnt received the funds and YES I did confirm with my Bank ABSA that the funds did leave my account so NO before you ask it is not my Bank nor is it Pay Fast. So where is the money Cell C? Ive been fighting with your "custserv" department every day for a month, just to end up being ignored. COMPLETELY totally ignored like a stray dog. This is appalling, its disgusting and its down right theft. I went into the store sat there for hours and still NO ONE could help me. You emailed me maybe 3 times to say its been escalated to different departments and yet NOTHING to show for it. I want my money back or I want what I paid for. I will take further action if need be and report you to ICASA and consumers protection act. I need action IMMEDIATELY! You have 48 hours to contact me before I take further action. Its not about the money, its about the lack of humanity and lack of care and professionalism. Its disgusting. Please see attachments for YOUR convenience. And yes I have a millions reference numbers. Here is the original one:m *** You can call me on *** TELKOM