stinking service

I logged a query with cell c on the 25 /09/2018 with regards to my data depleting for no reason at first I recharged my data on the 20/09/2018 for 1gig and the same day later it just disappeared and on the 21 /09/2018 I recharged 10 rand airtime and after just making one call my airtime was gone and before I put in the airtime I had recharged data at Ackermans for 300 megabytes on Monday it was gone which was the 22/09/2018 so their response was they have to wait for the server to update only on the 01/10/2018 will I get an answer as to why this is happening and mind you on the 29 /09/2018 I had to go somewhere to visit a friend so I had no choice but to put on airtime to call them so after just making that one call my airtime was gone in a heart beat so I am sick and tired of cell c they don't care how much money I have lost so far and all I hear is an excuse after excuse instead of solving the problem first hand so now I ask myself why am I still with them if this is the way they treat their clients and to make matters unbearable I have been with them for the past donkey years but for them to treat me like this is really sickening and appalling I want answers and not excuses to think that today is the 1st but still no answer I must still call back waste my time and energy just to have somebody who sound like they reading from a script still tell you what you already know this is no way to treat clients if you want to keep them no customer service at all and im leaving cell c for good and will never recommend it to anyone to think that I have been with them for this long but no that does not count now is it and their on and off network I've experienced still I was there as one of their loyal client but this is the thank you I get .