still waiting on new samsung J5

after having a contract with Cell C for many years, never had any complaints, <br> <br> About 6 weeks ago i called to have my contract renewed, spoke to a very helpful lady and opted for the Samsung J5, called after 4 weeks and was told they are waiting on new stock, which should have arrived two weeks later, tried calling the call centre but no reply just \EVERY BODY WANTS OUR DEALS"Could somebody please inform me when i will receive my phone or should i go to the CELL C store instead?"""