Still waiting on new phone

I have app**** for an upgrade on the 8/02/16 it was approved the same day.<br> <br> I was told the phone is out of stock and will be delivered the following week<br> <br> I have phoned Friday and confirmed this, that it will be delivered Monday.<br> <br> Monday i phoned and was told the phone will be arriving Tuesday.<br> <br> Tuesday it turned into Wednesday , Wednesday i was told it will be in this week.<br> <br> This is now Thursday afternoon and i was just told there is no stock for the phone asof yet, and will only come in tomorrow but then only deliver Monday.<br> <br> The date of the delivery keeps getting moved up. I would like to know what the real story is ,as it seems the helpdesk keeps telling me things to make me happy and not have me bother them.<br> <br> I dont mind waiting but then i need a date as to when the phone will arrive as i cannot sit here every day and hope your guys show up.