RF
Rumilda F

1 reviews | Active since Jun 2018

07 Jun 2018, 11:33

Still waiting on invoices

I called the CellC call centre thousands of times to inform them to email me monthly all 3 of my .invoices but it falls on deaf ears. They firstly captured my email address incorrect after i spelled it. Now i see i only get an invoice for one contract. I am fed up of calling and repeating the same thing. Its been 6 months now and still i receive only on invoice from them. The self service does not let me generate my statements. I need feedback ASAP.

0
Replies (2)
Cell C
Cell C's reply07 Jun 2018, 12:21
Official

Our team will be in touch to ensure that your details are corrected and invoices for all active contracts are dispatched to you on a monthly basis. Do expect a call.

Regards

Cell C | DA

Cell C
Cell C's reply11 Jun 2018, 12:23
Official

Palesa could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN