VR
Victoria R
1 reviews | Active since Jan 2019
19 Aug 2020, 08:25
Still waiting on delivery
I knew the moment I ordered my phone and watch that it would not be delivered in time. Sitting on day 11 and still no delivery, no email, no contact made with to tell me that its late nothing. Yet they send me emails asking to rate their services and products etc. Pathetic to say the least
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Replies (2)
Cell C's replyOfficial
19 Aug 2020, 08:50Good Morning Victoria
Thank you for making contact with Cell C regarding your delivery.
The matter has been escalated and our team will be in touch to assist.
^NS
Thank you for making contact with Cell C regarding your delivery.
The matter has been escalated and our team will be in touch to assist.
^NS
Cell C's reply19 Aug 2020, 08:50
Official
Good Morning Victoria
Thank you for making contact with Cell C regarding your delivery.
The matter has been escalated and our team will be in touch to assist.
^NS
Thank you for making contact with Cell C regarding your delivery.
The matter has been escalated and our team will be in touch to assist.
^NS
VR
Victoria R's updateReviewer Update
21 Aug 2020, 13:11Hi. You tried calling and had extremely bad line quality. You then called during a time I have meetings. I then answered 2 calls from your business in which I was put on hold.
Please have an agent call me immediately to tell me where my delivery is!!!!!!!! Call between 12 and 2 or after 4!
Please have an agent call me immediately to tell me where my delivery is!!!!!!!! Call between 12 and 2 or after 4!
VR
Victoria R's update21 Aug 2020, 13:11
Reviewer Update
Hi. You tried calling and had extremely bad line quality. You then called during a time I have meetings. I then answered 2 calls from your business in which I was put on hold.
Please have an agent call me immediately to tell me where my delivery is!!!!!!!! Call between 12 and 2 or after 4!
Please have an agent call me immediately to tell me where my delivery is!!!!!!!! Call between 12 and 2 or after 4!