TM
Taryn M
1 reviews | Active since Jun 2019
09 Aug 2020, 19:46
STILL WAITING FOR NEW CONTRACT SINCE JUKE
Iv been trying to get a new cell phone since June..one of the sales guys put it through but then i couldn't get the phone becouse it was still jot offloaded due to covid issues...since then ..no reply...and right about now my phone gave in and i need a new one...i see the phone i want is now on a special..all i asked for is to cancel my data package and then i will take the cell phone deal .Samsung..A30s on 1GB package for R279 AS per add that ends tomorrow 10th August 2020...please can someone get back to me and proceed with this pacage...pleeease...i am a good cell c customer for years and cell c never had any payment issue with me....i am a good customer and love cell c and i would not want to change now becouse of this issue.....can someone please sort this out....i called but the lines are always busy...my emails comes back or no reply...
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Replies (11)TM
Taryn M's updateReviewer Update
09 Aug 2020, 20:36Thank you
I hope they do call,i usually let the guy called jabu....do my contracts...he always does it ...he knows what he is doing....but for some reason everyone has just gone AWOL on me after this covid.....il be waiting for the call.....don't want to miss this deal as tomorrow is the last
I hope they do call,i usually let the guy called jabu....do my contracts...he always does it ...he knows what he is doing....but for some reason everyone has just gone AWOL on me after this covid.....il be waiting for the call.....don't want to miss this deal as tomorrow is the last
TM
Taryn M's update09 Aug 2020, 20:36
Reviewer Update
Thank you
I hope they do call,i usually let the guy called jabu....do my contracts...he always does it ...he knows what he is doing....but for some reason everyone has just gone AWOL on me after this covid.....il be waiting for the call.....don't want to miss this deal as tomorrow is the last
I hope they do call,i usually let the guy called jabu....do my contracts...he always does it ...he knows what he is doing....but for some reason everyone has just gone AWOL on me after this covid.....il be waiting for the call.....don't want to miss this deal as tomorrow is the last
TM
Taryn M's updateReviewer Update
09 Aug 2020, 21:44***
TM
Taryn M's update09 Aug 2020, 21:44
Reviewer Update
***
TM
Taryn M's updateReviewer Update
09 Aug 2020, 21:46I have a data package on the
***..and i want to cancel it...then take the R279 deal ...1GB ...Samsung A30s
***..and i want to cancel it...then take the R279 deal ...1GB ...Samsung A30s
TM
Taryn M's update09 Aug 2020, 21:46
Reviewer Update
I have a data package on the
***..and i want to cancel it...then take the R279 deal ...1GB ...Samsung A30s
***..and i want to cancel it...then take the R279 deal ...1GB ...Samsung A30s
TM
Taryn M's updateReviewer Update
10 Aug 2020, 09:59Please advise if this was looked in to
TM
Taryn M's update10 Aug 2020, 09:59
Reviewer Update
Please advise if this was looked in to
TM
Taryn M's updateReviewer Update
10 Aug 2020, 10:47SO A CALL BACK ONLY TO TELL ME THE PHONE DEAP IS SOLD OUT FRIDAY ALREADY..AND I NEED TO CHOOSE ANOTHER DEAL....AND WAIT TILL TOMORROW FOR RENEWALS TO PROCEED AS THEY ARE OFF TODAY .....wonder what tomorrow's news will be....this is really bad service...i really wanted the R279 DEAL
TM
Taryn M's update10 Aug 2020, 10:47
Reviewer Update
SO A CALL BACK ONLY TO TELL ME THE PHONE DEAP IS SOLD OUT FRIDAY ALREADY..AND I NEED TO CHOOSE ANOTHER DEAL....AND WAIT TILL TOMORROW FOR RENEWALS TO PROCEED AS THEY ARE OFF TODAY .....wonder what tomorrow's news will be....this is really bad service...i really wanted the R279 DEAL
TM
Taryn M's updateReviewer Update
10 Aug 2020, 12:20What happens if tomorrow they phone the the special is done? Renewals is not i. Today? They said friday the A30s was sold out.of R279..only one now is the A31 R349.....so what happens now....if they tell me another story that i cnt get this one becouse the specials ends today? Is there forever going to be an issue ?
TM
Taryn M's update10 Aug 2020, 12:20
Reviewer Update
What happens if tomorrow they phone the the special is done? Renewals is not i. Today? They said friday the A30s was sold out.of R279..only one now is the A31 R349.....so what happens now....if they tell me another story that i cnt get this one becouse the specials ends today? Is there forever going to be an issue ?
TM
Taryn M's updateReviewer Update
11 Aug 2020, 10:16Query still not sorted...today i call renewals only to tell me that the special was not done and she was at work they had to just call renewals and the special is R250pm for the A30s on 1.5 GB...no man...now what? Now today i cnt get the deal coz the promo is done? This is not my fault that cell c staff are not all on the same page...please can you sort this out.i got the below..but this not sorted..how much longer? I really want the R250 deal of the weekend..
We have received your query and will attend to it shortly. Your reference no is: ***. An SMS will be sent to you when your query has been resolved. Cell C
We have received your query and will attend to it shortly. Your reference no is: ***. An SMS will be sent to you when your query has been resolved. Cell C
TM
Taryn M's update11 Aug 2020, 10:16
Reviewer Update
Query still not sorted...today i call renewals only to tell me that the special was not done and she was at work they had to just call renewals and the special is R250pm for the A30s on 1.5 GB...no man...now what? Now today i cnt get the deal coz the promo is done? This is not my fault that cell c staff are not all on the same page...please can you sort this out.i got the below..but this not sorted..how much longer? I really want the R250 deal of the weekend..
We have received your query and will attend to it shortly. Your reference no is: ***. An SMS will be sent to you when your query has been resolved. Cell C
We have received your query and will attend to it shortly. Your reference no is: ***. An SMS will be sent to you when your query has been resolved. Cell C
TM
Taryn M's updateReviewer Update
11 Aug 2020, 12:00I can't press on the private option..my phone is brocken as explained..henc the reason i needed the new contract special the weekend..is there an other way of giving u my number..cant u check the complaints ref and other details with my number on..or email
TM
Taryn M's update11 Aug 2020, 12:00
Reviewer Update
I can't press on the private option..my phone is brocken as explained..henc the reason i needed the new contract special the weekend..is there an other way of giving u my number..cant u check the complaints ref and other details with my number on..or email
TM
Taryn M's updateReviewer Update
12 Aug 2020, 09:11Please advise if any news on this yet
I set my details on private yesterday as requested
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I set my details on private yesterday as requested
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TM
Taryn M's update12 Aug 2020, 09:11
Reviewer Update
Please advise if any news on this yet
I set my details on private yesterday as requested
***
I set my details on private yesterday as requested
***
TM
Taryn M's updateReviewer Update
12 Aug 2020, 13:34IS ANYONE GOING TO SORT OUT THIS MATTER?
TM
Taryn M's update12 Aug 2020, 13:34
Reviewer Update
IS ANYONE GOING TO SORT OUT THIS MATTER?
Cell C's replyOfficial
12 Aug 2020, 15:57Good Day Taryn
The matter has been escalated and our team will be in touch to assist.
^NS
The matter has been escalated and our team will be in touch to assist.
^NS
Cell C's reply12 Aug 2020, 15:57
Official
Good Day Taryn
The matter has been escalated and our team will be in touch to assist.
^NS
The matter has been escalated and our team will be in touch to assist.
^NS