Still waiting for my contract

Item: Cell C
Rating: 1

<p>On the 7th of April I app**** for the Giga20 contract at R99 per month. At the time the branch did not have stock of the Mifi routers. I am still waiting for my contract. Why is it taking so long? The branch has the stock of the routers now, but cannot activate the contract. And your so-called UDC department does not respond to any queries logged by the branch.</p> <p>Surely you can provide better service than this. The branch is trying to assist me, but your other departments are really lacking basic service s****s.</p>

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Replies (2)

Cell C's replyOfficial

20 May 2016, 13:30

We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our team members will assist.

Regards

Cell C | PN

Cell C's reply20 May 2016, 13:30

Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our team members will assist.

Regards

Cell C | PN

's updateReviewer Update

23 May 2016, 08:35

You can stuff you contract where the sun doesn't shine. To tell me now that YOU gave me the incorrect documents to sign when I app**** for the contract resulted now in YOU not going to honor the deal. Really? It is not my fault when you give me the incorrect documents. This is really shocking service.

's update23 May 2016, 08:35

Reviewer Update