1 reviews | Active since Nov 2014
STILL WAITING FOR CONFORMATION OF CANCELLATION
Patrick you were the only person from management I was allowed to speak to regarding the collection of the handset. You assured me you will make a note and contact me in 7 days to ensure the handset was uplifted and to advise me that the contracts are now cancelled. Well guess what you are as useless as your call center staff. I spoke with you on the 05th March 2015, the last handset was collected the 06th March 2015 I have still not heard from you.It just goes to show why Cell C is a mess, because your management is a mess.<br> <br> Please advise me in writing that both the Nokia and Samsung contracts are cancelled. I do NOT want to speak to anyone, I demand a letter or email advising me of the cancellation of both contracts.
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
