Still waiting for call to discuss gesture

Cell C very kindly agreed to offer a gesture to compensate me for the extremely bad service I received from their credit control process. <br> <br> I spent over R200 on parking tickets, 8 trips and about 2 full days getting a R319 30 day contract and a R99 a month data contract, charged a connection fee of R195.<br> <br> I was assessed to be capable of a credit of R1 and had to provide 45 pages of evidence that I could afford this.<br> <br> Please can you manager call me to discuss compensation as agreed by my last customer service call.<br> <br> Many thanks <br> <br> Justin