BM
Badanile M
1 reviews | Active since Mar 2010
20 Nov 2018, 13:23
Still waiting
I called your customer care line and logged a complaint and after three weeks received an sms saying that my account will be checked after it has updated. To date nobody has bothered to explain why did I buy 1GB of data three times in three days consecutively only for it to expire midnight. I bought the 30 days package. Can somebody tell me what happened to my data because I did not download anything that would cost me 1GB a day.
Can I get a response urgently please.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
20 Nov 2018, 13:28Good afternoon Badanile
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members.
We apologize for the poor service.
Regards
Cell C | PN
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members.
We apologize for the poor service.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Nov 2018, 13:28
Official
Good afternoon Badanile
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members.
We apologize for the poor service.
Regards
Cell C | PN
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members.
We apologize for the poor service.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
20 Nov 2018, 15:56Lungile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply20 Nov 2018, 15:56
Official
Lungile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
20 Nov 2018, 15:57Incorrect name typed above, the team member is Maropeng.
Regards
Cell C |PN
Regards
Cell C |PN
Best regards,
Cell C's reply20 Nov 2018, 15:57
Official
Incorrect name typed above, the team member is Maropeng.
Regards
Cell C |PN
Regards
Cell C |PN
Best regards,
BM
Badanile M's updateReviewer Update
20 Nov 2018, 17:05Jeeeeezzzzz who solved which problem????? The line just went dead and whose name didn't bother to call me back. I still wanna know what happened to my data.
BM
Badanile M's update20 Nov 2018, 17:05
Reviewer Update
Jeeeeezzzzz who solved which problem????? The line just went dead and whose name didn't bother to call me back. I still wanna know what happened to my data.