dJ
desmond J

1 reviews | Active since Dec 2011

21 Feb 2015, 12:46

still waiting

My name is Desmond Jordaan and i have a contract with Bayport cellular. My no's. are ***. Through Bayport you are to supply me every month with 145-00x3 and 100 x3 sms's for the three sims. I contacted Bayport on 16/02, 18/02 and 19/02 and every time it was said that they are waiting on cell c. As i have told Bayport i have no problem with your service but that they should ensure that they keep to our agreement and that they should make sure that i am provided with what i am paying for. According to Bayport one of your staff said that i will be provided with my airtime within 48 hours and also the airtime that i did not recieve last month( sic ).<br> You are now my last resort and i am asking somebody to please assist me to find out what is the problem as it is now eight days past the due date. My contract ends next month and i hope to obtain another one directly through cell c and not a middleman as they are not what they are supposed to be.l

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Replies (1)
Cell C
Cell C's reply21 Feb 2015, 12:55
Official
Hello jorrie1,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN