PvdW
Peatrie van der Westhuizen

1 reviews | Active since Feb 2021

29 Mar 2021, 14:38

STILL UNHAPPY AND NOTING IS BEING DONE

Cell C I have no words for you ...

After sorting out my query it is still not sorted out. So after everything was updated and and I could upgrade I DID and then I get the first order and wait for the other 2 orders after 2 weeks nothing so I call just to hear there is not orders and that they can't assist me okay wow after I did all 3 order one one call and get only 1 order get placed .

Even now they are taking money from my account on dates not approved by me after I have a problem with it and phone it to make a query and sort it out they did want they felt like. So now they say again my status is so that I can upgrade after the problem is not on my side. I AM SICK AM TRIED OF CELL C

SICK AND TRIED NOBODY CAN HELP YOU AND EVERYBODY HAS A DIFFRENT STORY YOU ARE THE MOST *********** COMPANY EVER.

SO CAN SOMEONE THAT CAN ASSIST ME PLEASE GET IN CONTACT WIT ME.

ALSO PUTTING THIS ON SOCIAL MEDIA I HOPE SOMEONE CAN HELP ME I HAVE NEVER IN MY LIFE SEEN SUCH BAD SERVICE.

Please go and listen to my calls where I UPGRADE AND LOG A QUERY about the payment that is in arrears but is not according to me and my bank statements and this was also the first I head of it after they tried take it from my account .

The for more than 8 months I have to pay R110 from bank and R70 for Cell C for penalties some times more than once a month and my assist that I did not agree to so I feel Cell C must pay for that or credit it on my account.

I really have no words for this.

I mean how do upgrade and there is no trace of it and now it is no even there or they don't even have it anymore

I have spoken nicely and not so nicely but nobody seems to hear me

I AM LOOSING MY **** WITH CELL C

HOW IS THIS EVEN POSSIBLE

No wonder CELL C is in the state it is maybe look at your service and client maybe you won't be where you are .....

Waiting for a response

0
Replies (1)
Cell C
Cell C's reply30 Mar 2021, 16:11
Official
Hi Peatrie 

Our team will make contact with you to assist. 

Regards
^MP