STILL the worst network provider!!

Third review regarding the same issue. Called Cell C to find out why i had only received R699 of my refund instead of R1398 as promised? They called me on Friday and said they would get back to me. It is now Wednesday. Then i decide to give them a call. I am then asked for my details for the 100th time only to be told that i failed the questions?? ***? I try to explain to the lady that i do not have an account with Cell C, the refund was for a cancelled fibre service. I am then told that I must be confused??? WOW!!! The only time i get feedback is when i write to hello peter, so i guess that is what i will be doing until my matter is resolved. I would not advise people to sign up with Cell C, if this is how they treat customers!