Still suspended after payments

Due to COVID 19 my debit order for cell c didn't go off but I made a payment via easypay.... I send the proof of payment on email and in the email put all details for the numbers I paid.... I made 2 additional payments after that..... Still some of my phones are suspended. I called customer care Friday explaining the situation and resend my proof of payments but no luck.... Phones still suspended. So I pay my account but they still suspend my services even after they have the proof of payments.