MF
Mark F

1 reviews | Active since Nov 2015

12 Jan 2016, 10:36

Still paying account 2years after expiration

Approximately 2 years ago, I my contract had expired with Cell C on a tablet I had purchased. after MANY months of battling with the accounts department and their outsourced collectors (NDS) I had finally closed my account and OVER paid my outstanding bill with both CELL C and NDS, this cost hundreds of unnecessary rands. yesterday morning I received yet another sms from CELL C informing me that I have been handed over to NDS, its been now THREE FULL YEARS now that I have been out of this contract, this incompetence is exactly why I moved over to Vodacom. bottom line is I have proof of payment and letters of paid in full to prove that I have made right will my creditors, WHAT ELSE DO THEY WANT??<br> <br> Mark

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Replies (1)
Cell C
Cell C's reply12 Jan 2016, 10:42
Official
Hello Mark136,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN