1 reviews | Active since Jun 2015
still not sorted out
I've been waiting for 5 days to get a response from Cell C regarding my contract that suddenly changed. When I upgraded in may they give my 6 gigs of data but told me that 3 gigs of data will expire in 3 months and it did. Now suddenly I don't get any data and I have to pay dubble this month because of that. I phoned them about my problem and they give me a reverence nr ***) but no one is getting back to me.<br> <br> i send Moses a mail yesterday to phone me back, but no answer and i tried to phone him back but no one wants to put me throw to him.so i log another case with a lady at Cell C but didn't get any new reverence number.<br> <br> i think he try to phone me back on Monday but i was driving back from cape town and cell c does not have any signal any ware. so i might have missed the call.<br> <br> i see that R1005 amount when of my bank account and i see i still haven't received my monthly 3 gig data. so please phone me back.
We have requested one of our consultants to contact you and assist. Do expect communication.
Regards
Cell C | PN
Best regards,
We have requested one of our consultants to contact you and assist. Do expect communication.
Regards
Cell C | PN
Best regards,
