Still not resolved

Cell C they never give solutions for real, expecting someone who is unemployed to be travelling up and down for a sim swap. Even the lady who called my uncle yesterday was as useless as the network. how do they expect a person to remember a recharge date...........USELESS mxmmm. Stop putting your people at malls for porting and then when people want to make sim swaps you tell them you dnt have their details. Ask Vodacom as to how they resolve such issues. I had the same problem and Vodacom dealt with it professionally .