JC
Jason C

1 reviews | Active since Mar 2009

17 Mar 2016, 14:40

Still not making me happy

I see that on my previous complaint, Cell C believes they have resolved the issue. I can tell you that you haven't even tried.<br> <br> I was promised a response within 48 hours - 7 days later and nothing. YOU GUYS REALLY TRULY SUCK. Please dont send another email promising to resolve the issue, or getting some random person call me to sort this out - why not actually provide some customer service and SORT IT OUT. I also see that even though you acknowledged the issue, you still took the next payment - thanks CELL C - MTN all is forgiven.

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Replies (1)
Cell C
Cell C's reply17 Mar 2016, 15:06
Official
Hello jcleg,

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN