Still Not Happy

To Funiwe And. Her Team<br> Well I acknowledge that you guys are giving me a refurbished iPhone 5s 32gb<br> And it was sent in 3times as you guys know how frustrated I am but any how you are sending another handset but let me make this very clear with you guys, if that device gives me endless trouble like the previous 3 did, I want you know this I will not take it very lightly cause the fact is I am paying for a contract not for a second hand junk unless you want to reduce the monthly installments which you will never, <br> And last if this phone gives me trouble like thee other 3 did I will not wait 1,2,3.4,-21 days I want and immediate swap out were I walk into any store and take a sealed unit or the IPhone 6 and I will take this to the media, because I can see you guys have no customer care ethics which is sad, but i want you to know i am not happy one bit !!!<br> <br> Sent from my iPad