Still no stock but they keep on promoting the phone

Item: Cell C
Rating: 1
Author: Stephen S

Good day. Cell C still have no stock of the I phone 11 MAX Pro. on the 11 they couldn't give a date when they will receive stock,its been 9 days and they still cant give me an update when they will receive stock. i feel so bad for sales agent that have target to make due to management that cant provide them with a product to sell but still the keep promoting the phone on website ans in store knowing they dont have stock. can I please have a straight answer on when stock will arrive.

I never had any problems with CellC before and sales agent ans call center always willing to help.

but this a really bad experience!!

Helpful (0)

Replies (2)

Cell C's replyOfficial

20 Nov 2019, 14:34

Good day Stephen

Thank you for getting in touch.

We apologize for the delay. Please private message us your order reference number. We would like to follow up with our Sales team.

^NT

Cell C's reply20 Nov 2019, 14:34

Official

Good day Stephen

Thank you for getting in touch.

We apologize for the delay. Please private message us your order reference number. We would like to follow up with our Sales team.

^NT

Stephen S's updateReviewer Update

21 Nov 2019, 10:04

After i had bad experience with my upgrade,I spoke to a lady Adrain in upgrade department that helped me.
she gave me the best service i ever revived form CellC,she resolved my problem i had, and processed everything in under 5 min (4 min to be exact).

Well done !!

Stephen S's update21 Nov 2019, 10:04

Reviewer Update